Psychotherapy Fees & Payment Options
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Our fees are consistent with Ontario psychotherapists and take into consideration our focus in trauma work, our extensive training & depth of experience, and our commitment to providing physical locations where we can offer in-person therapy.
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We invest in direct billing options and government sponsored programs which add significant operating costs for us, but improve accessibility for our clients who have coverage through employers or other programs.
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We invest deeply in our people. This allows us to attract and retain professionals with advanced training and a sustained commitment to doing high quality, meaningful work with you.
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We exceed what is typical in private practice, and invest heavily in secure, encrypted communication systems, allowing us to connect with you safely and reliably across multiple platforms.
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We offer Community (pro-bono) spots for those in our community who are struggling and cannot access healing support for financial reasons...and as trauma therapists we feel strongly about this.
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Our services are recognized as a medical expense tax credit by the Canada Revenue Agency, so you can claim your therapy costs on your tax return.
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Psychotherapy services with our clinic are tax exempt so the fee you see is the total fee.
Payment Options
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Payment is made at the time of your session by cash, debit or credit card.
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We require an active credit card on file to cover late cancellations, no shows, or if a payment is missed on the day of your session. Our payment system is PCI DSS compliant and is connected to your client account and charts which are PIPEDA & PHIPA compliant. You must update us when your card expires in order to book a session.
A standard appointment is billed for one clinical hour (50 min).
50 minutes with you in therapy, plus many minutes spent after for scheduling, case conceptualization, research, note-taking, payment, training, supervision/consultation and other details to support this important work we are doing together.
Many of the therapists also offer longer sessions of 60, 80, 100 and 150 minutes.
*For therapy intensives of 150 minutes or more we require payment at the time of booking.
Community (Pro-Bono) Program
Some of our therapists maintain a few no fee community spots for those in the Hamilton community who encounter exceptional life circumstances. Click here for more information.
48 HOURS ADVANCE NOTICE IS REQUIRED TO CANCEL OR CHANGE YOUR SESSION TIME OR THE FULL SESSION FEE WILL BE CHARGED.
*You may switch to online or phone right up to your session time by emailing your therapist directly.
Psychotherapist near me? Yes! We have locations in Hamilton and Burlington.
There is ample free parking around the buildings at both locations, and we are steps from transit.