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Starting Therapy with Us

Welcome to Making Space Psychotherapy! We are so glad you are here, and we are honoured to support you with your goals for therapy.

1) Consultation Call - 20 Minutes (free) with a Therapist

Smart Phone Call

We feel strongly about starting with a consultation call - and doing the call with the therapist you are considering working with. This gives you and the therapist a chance to see if this will be a good fit.

Before the call please make sure :

1) you feel ready to pursue therapy (or ready to give it a shot)

2) if you are submitting to insurance you have coverage for a Registered Pscyhotherapist by reading the wording in your policy

3) you have your calendar handy because the therapist will be booking sessions with you on that first call

During the consultation call:

The therapist will ask you to provide a brief, high-level description of what you would like to work on and they will tell you how they work. If you decide to proceed with them the therapist will book your first few sessions with you on the call, discuss our policies, and tell you what to expect your first session.


How often do we book you?

We like to book weekly or biweekly (at least for the first few sessions). It's usually obvious to you and to the therapist when you can start coming in less frequently. We support you to do whatever is best for your therapy.

2) Complete Intake Form Online

Laptop and Phone

You will receive an email from the clinic confirming your first appointments. There will be a link in the first appointment email asking you to complete an online intake form. We must have this completed no less than 48 hours before your first session. If you have questions about it you can follow up with your therapist.

We require a credit card on file in case of a missed session. You will be asked to enter it in your intake form and we will not see the number on our end. Our system is PIPEDA and PHIPA compliant.

3) Visit us In-Person or Online


If you are joining us in-person please look for the doors that face the road at 67 Frid Street. You will see the waiting area as soon as you enter. You may park for free on either side of the building. Our clinic is cozy and comfortable. There is a washroom down a few steps on the right as soon as you enter the front door. 

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