Starting Therapy with Us

We are all Registered Psychotherapists with masters degrees and advanced training who specialize in trauma and relationships -- and we each have our own areas of focus, and ways of working. Most of us work a combination of day and evening shifts, and several of us also work weekends.

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Options:

• Tell us a bit about what you are looking for so we can make a suggestion.

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• Have a look yourself at our profiles, and see who you feels right.

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• Go directly to our booking system.

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We feel strongly about starting with a consultation call - and doing the call with the therapist you are considering working with. This gives you and the therapist a chance to see if this will be a good fit.

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Before the call:

1) ensure you feel ready to pursue therapy (or ready to give it a shot)

2) check that you have coverage for a Registered Pscyhotherapist if you are submitting to insurance by reading the exact wording in your policy

3) have your calendar handy because the therapist will be booking sessions with you on that first call

 
During the consultation call:

The therapist will ask you to provide a brief, high-level description of what you would like to work on, and they will tell you how they work. If you decide to proceed with them the therapist will book your first few sessions with you on the call, discuss our policies, and tell you what to expect your first session.

How often do we book you?

We recommend weekly or biweekly visits, especially if you are processing trauma. It's usually obvious to you and to the therapist when you should be coming in less frequently. We support you to do whatever is best for your therapy.

You will receive an email from the clinic confirming your first appointments. There will be a link in the first appointment email asking you to complete an online intake form. We must have this completed no less than 48 hours before your first session. If you have questions about it you can follow up with your therapist.

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We require a credit card or visa debit on file in case of a missed payment or missed session. You will be asked to enter it in your intake form and we will not be able to see the number on our end. Our payment system is PCI DSS compliant and is connected to your client account and charts which are PIPEDA & PHIPA compliant.

If you are joining us in-person please look for the doors that face the street at 67 Frid Street. Our sign is on the front door., and you will see two waiting areas for the upper and lower offices as soon as you enter. You may park for free on either side of the building. Our clinic is quiet, cozy and comfortable. It has been designed to feel easy on your nervous system. There is a washroom down a few steps on the right as soon as you enter the front door.